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Frequently Asked Questions
Find answers to common questions below
Get R6000 ebike manual
1. US warehouse: 5-8 business days, free shipping.
2. European warehouse: 7-10 business days, additional shipping fee applies.(If there is no stock in the European warehouse, the goods may be shipped from the Chinese warehouse, which takes a long time.)
3. For other regions, please go to the checkout page and enter the corresponding zip code to view the specific shipping time.
sR6000 Ebike*1/Fender*2/Charger*1/Tool Bag*1/Phone Holder*1/Air Pump*1/Combination Lock*1
In the United States, high-performance eBikes like the R6000 may exceed the standard Class 1/2/3 eBike definitions due to higher speed and power. However, many customers successfully register the R19 for road use by following local regulations.
Here’s how we support legal registration:
Certificate of Origin (COO) Provided
COSWHEEL can provide a valid Certificate of Origin upon request. This document allows customers to register the R19 as a motor-driven cycle or similar vehicle type, depending on state regulations.
VIN / Frame Identification Support
The R6000 includes identifiable frame numbering to assist with registration where required.
Customer Responsibility by State
Registration requirements vary by state. Some states allow vehicles like the R6000 to be registered similarly to mopeds or electric motorcycles.
Important Notice:
The COSWHEEL R6000 is designed for off-road and private property use by default.
Customers are responsible for checking local laws and regulations regarding registration, licensing, and road use before riding on public roads.
The legality of the COSWHEEL R6000 in Australia depends on how the bike is configured and where it is used.
In Australia, electric bikes used on public roads must comply with specific regulations, including speed and power limits.
Road-Compliant Mode (25 km/h Limited)
The R6000 includes a built-in speed limiting function that allows it to be restricted to 25 km/h (15.5 mph), aligning with Australian eBike regulations for on-road use.
Quick Speed Limiting Function
The bike can be set to a compliant 25 km/h mode by holding the ∧ control button for several seconds.
Suitable for Public Road Conditions (Where Applicable)
When limited appropriately, the R6000 can be used in accordance with local eBike rules, subject to regional regulations.
You can track your order by logging into your account and visiting the order history page. You'll receive a tracking number via email once your order ships.
Yes, the R6000's battery can be removed and charged independently.
On the left side, press and hold the upshift button for 7-9 seconds to limit your speed to 25 km/h (15 mph). To de-limit, repeat the process to restore your speed to 80 km/h (50 mph).
1-Year Warranty:https://www.coswheelebike.com/pages/warranty-policy30-Day Return and Refund Policy:https://www.coswheelebike.com/pages/return-refund-policyAfter receiving the ebike, if you have any questions, please contact our online customer service or email service@coswheel.com
1. Afterpay installment payments are supported in the US.
2. Afterpay installment payments are supported in the UK.
4. Afterpay installment payments are supported in Australia and Canada.
5. PayPal Pay Later Eligibility
PayPal Pay Later (installment payment) is subject to approval by PayPal and is determined based on your individual PayPal account. We do not control or influence eligibility decisions.
If you do not see the Pay Later option at checkout or have questions about your eligibility, please contact PayPal directly for more details.
Features:
How often should I charge my R6000 battery for the best performance?
For optimal battery health, you don’t need to charge it to 100% every single time. It is best to charge the battery after each ride if you have used more than 20-30% of its capacity, and try to keep it between 20% and 80% for daily use. If you are storing the bike for a long time, aim to keep the battery at around 50-60% charge.