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Frequently Asked Questions
Find answers to common questions below
Yes! We offer free shipping within the continental U.S. Except for bikes marked as pre-sale, all other models are in stock and ship within 3-8 business days from our U.S. warehouse.
If you're experiencing a problem with your bike, please email support@freegobikes.com with a screenshot of your order and a brief description (or photo/video) of the issue. Our customer service team will get back to you as soon as possible to help resolve it.
Replacement parts are available underElectric Bike Accessories. If the part you need is not listed, please email our support team at support@freegobikes.com for assistance.
All Freego e-bikes come with a 2-year limited warranty on the frame. For full warranty coverage and terms, please check our Warranty page.
Our e-bikes are water-resistant, so they can handle light rain and wet roads. However, they are not fully waterproof,
so avoid riding in heavy rain or submerging any components.
Features:
What are the key specifications of The Freego X2 Pro All-Terrain Dirt eBike ?
The Freego X2 Pro All-Terrain Dirt eBike is a rugged, high-performance electric bike built for riders who demand real power, precision control, and all-terrain versatility. With its steel-pipe frame, dual-mode riding system, and a peak output of 6000 W, the X2 Pro delivers an extraordinary balance between city commuting and off-road adventure.
At its heart is a 60 V 30 Ah lithium battery that offers a riding range of 37 to 56 miles, depending on terrain and riding style. Riders can even upgrade to a 40 Ah battery for extended exploration and reduced range anxiety. The battery powers a 3000 W motor capable of peaking at 6000 W, propelling the bike from 0 to 18.7 mph in just 2 seconds and reaching up to 50 mph in off-road mode (or 28 mph in city mode).
The X2 Pro’s dual-mode power system lets you ride as a Class 3 street-legal e-bike for smooth urban travel or switch to off-road mode to unleash its full potential for dirt trails and mountain paths. This flexibility makes it perfect for riders who want the freedom to move between road and wilderness without compromise.
The pedal-assist system integrates a magnetic crank sensor that activates the motor when the pedals rotate, working seamlessly with the throttle. This design not only enhances the natural riding feel but also ensures the bike qualifies under standard electric-bicycle regulations.
The LCD display mounted on the handlebar provides real-time riding data, including speed, mileage, and power level, while ergonomic left- and right-hand controls make throttle and brake operation smooth and intuitive.
For durability and safety, the X2 Pro features a reinforced steel front fork, engineered for strength and stability across rough terrain. The full-suspension system absorbs shocks on bumpy surfaces, improving comfort, handling, and rider control. Whether climbing rocky trails or gliding over city streets, the suspension delivers a balanced and confident ride.
Braking is handled by a motorcycle-grade four-piston hydraulic disc brake system with large 203 mm rotors, providing exceptional stopping power, efficient heat dissipation, and reliability on long descents or uneven surfaces.
To enhance durability, Freego added a motor-axle safety hook that prevents the motor cable from being dislodged during high-speed operation—boosting motor safety and long-term performance.
The LED lighting system combines a powerful headlight and tail light that ensure excellent visibility day or night. Integrated turn signals add extra safety by clearly indicating rider movement in traffic or on dark trails.
Every detail of the X2 Pro is engineered for strength, control, and confidence. From its high-strength steel frame and full suspension to its advanced hydraulic braking system and intelligent pedal assist, it embodies the next level of all-terrain riding performance. With city-friendly features and off-road power, the Freego X2 Pro All-Terrain Dirt eBike lets you command any surface—wherever the ride takes you.