{"product_id":"eclio-terrn-2-pro-off-road-electric-bike","title":"ECLIO Terrn 2 Pro Off-Road Electric Bike","description":"\u003ch2 bis_size='{\"x\":12,\"y\":9,\"w\":560,\"h\":29,\"abs_x\":621,\"abs_y\":271}'\u003eECLIO After-Sales Service \u0026amp; Warranty Policy\u003c\/h2\u003e\n\u003cp bis_size='{\"x\":12,\"y\":49,\"w\":560,\"h\":78,\"abs_x\":621,\"abs_y\":311}'\u003eThis Limited Warranty is officially issued by Eclio and is effective starting December 1, 2025. It applies only to products purchased through the\u003cspan bis_size='{\"x\":355,\"y\":69,\"w\":3,\"h\":19,\"abs_x\":964,\"abs_y\":331}'\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/ecliogo.com\/\" bis_size='{\"x\":359,\"y\":69,\"w\":124,\"h\":19,\"abs_x\":968,\"abs_y\":331}' target=\"_blank\"\u003eEclio official website\u003c\/a\u003e. Electric bikes purchased through\u003cspan bis_size='{\"x\":129,\"y\":88,\"w\":3,\"h\":19,\"abs_x\":738,\"abs_y\":350}'\u003e \u003c\/span\u003eauthorized channels, including offline dealers, etc, are subject to the respective warranty policies of those sales channels.\u003c\/p\u003e\n\u003ch3 bis_size='{\"x\":12,\"y\":143,\"w\":560,\"h\":22,\"abs_x\":621,\"abs_y\":405}'\u003eProduct Quality Assurance\u003c\/h3\u003e\n\u003cp data-end=\"301\" data-start=\"173\" bis_size='{\"x\":12,\"y\":177,\"w\":560,\"h\":39,\"abs_x\":621,\"abs_y\":439}'\u003eAll products sold by ECLIO are guaranteed to be brand new and meet applicable national, industry, and factory quality standards.\u003c\/p\u003e\n\u003cp data-end=\"457\" data-start=\"303\" bis_size='{\"x\":12,\"y\":232,\"w\":560,\"h\":58,\"abs_x\":621,\"abs_y\":494}'\u003eThis warranty covers failures or damages caused by\u003cspan bis_size='{\"x\":327,\"y\":232,\"w\":3,\"h\":19,\"abs_x\":936,\"abs_y\":494}'\u003e \u003c\/span\u003e\u003cstrong data-end=\"393\" data-start=\"354\" bis_size='{\"x\":12,\"y\":232,\"w\":466,\"h\":38,\"abs_x\":621,\"abs_y\":494}'\u003edefects in materials or workmanship\u003c\/strong\u003e.\u003cbr data-end=\"397\" data-start=\"394\" bis_size='{\"x\":104,\"y\":252,\"w\":0,\"h\":19,\"abs_x\":713,\"abs_y\":514}'\u003eThe following situations are\u003cspan bis_size='{\"x\":181,\"y\":271,\"w\":3,\"h\":19,\"abs_x\":790,\"abs_y\":533}'\u003e \u003c\/span\u003e\u003cspan bis_size='{\"x\":185,\"y\":271,\"w\":185,\"h\":19,\"abs_x\":794,\"abs_y\":533}'\u003e\u003cstrong data-end=\"441\" data-start=\"426\" bis_size='{\"x\":185,\"y\":271,\"w\":85,\"h\":19,\"abs_x\":794,\"abs_y\":533}'\u003eNOT covered\u003c\/strong\u003e under warranty:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul bis_size='{\"x\":12,\"y\":307,\"w\":560,\"h\":215,\"abs_x\":621,\"abs_y\":569}'\u003e\n\u003cli data-end=\"561\" data-start=\"461\" bis_size='{\"x\":52,\"y\":307,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":569}'\u003e\n\u003cstrong data-end=\"485\" data-start=\"461\" bis_size='{\"x\":52,\"y\":307,\"w\":147,\"h\":19,\"abs_x\":661,\"abs_y\":569}'\u003eNormal Wear and Tear\u003c\/strong\u003e\u003cbr data-end=\"488\" data-start=\"485\" bis_size='{\"x\":199,\"y\":307,\"w\":0,\"h\":19,\"abs_x\":808,\"abs_y\":569}'\u003eIncluding tires, brake pads, chains, gears, and other consumable parts.\u003c\/li\u003e\n\u003cli data-end=\"561\" data-start=\"461\" bis_size='{\"x\":52,\"y\":346,\"w\":520,\"h\":58,\"abs_x\":661,\"abs_y\":608}'\u003e\n\u003cstrong data-end=\"588\" data-start=\"565\" bis_size='{\"x\":52,\"y\":346,\"w\":159,\"h\":19,\"abs_x\":661,\"abs_y\":608}'\u003eHuman-Caused Damage\u003c\/strong\u003e\u003cbr data-end=\"591\" data-start=\"588\" bis_size='{\"x\":211,\"y\":346,\"w\":0,\"h\":19,\"abs_x\":820,\"abs_y\":608}'\u003eIncluding accidents, misuse, abuse, unauthorized modifications, use of non-original parts, or improper maintenance.\u003c\/li\u003e\n\u003cli data-end=\"561\" data-start=\"461\" bis_size='{\"x\":52,\"y\":405,\"w\":520,\"h\":58,\"abs_x\":661,\"abs_y\":667}'\u003e\n\u003cstrong data-end=\"732\" data-start=\"712\" bis_size='{\"x\":52,\"y\":405,\"w\":104,\"h\":19,\"abs_x\":661,\"abs_y\":667}'\u003eExternal Factors\u003c\/strong\u003e\u003cbr data-end=\"735\" data-start=\"732\" bis_size='{\"x\":156,\"y\":405,\"w\":0,\"h\":19,\"abs_x\":765,\"abs_y\":667}'\u003eSuch as natural disasters (fire, typhoon, flood), or severe weather (heavy rain, snow, etc.).\u003c\/li\u003e\n\u003cli data-end=\"561\" data-start=\"461\" bis_size='{\"x\":52,\"y\":464,\"w\":520,\"h\":58,\"abs_x\":661,\"abs_y\":726}'\u003e\n\u003cstrong data-end=\"854\" data-start=\"834\" bis_size='{\"x\":52,\"y\":464,\"w\":116,\"h\":19,\"abs_x\":661,\"abs_y\":726}'\u003eImproper Storage\u003c\/strong\u003e\u003cbr data-end=\"857\" data-start=\"854\" bis_size='{\"x\":168,\"y\":464,\"w\":0,\"h\":19,\"abs_x\":777,\"abs_y\":726}'\u003eFailure to store the product according to instructions resulting in damage or performance degradation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 bis_size='{\"x\":12,\"y\":536,\"w\":560,\"h\":22,\"abs_x\":621,\"abs_y\":798}'\u003eE-Bike Orders -\u003cspan bis_size='{\"x\":127,\"y\":536,\"w\":4,\"h\":22,\"abs_x\":736,\"abs_y\":798}'\u003e \u003c\/span\u003eWarranty Scope \u0026amp; Duration\u003c\/h3\u003e\n\u003cp bis_size='{\"x\":12,\"y\":570,\"w\":560,\"h\":39,\"abs_x\":621,\"abs_y\":832}'\u003eThe electric bikes are covered by 2 year \u003cstrong bis_size='{\"x\":12,\"y\":570,\"w\":537,\"h\":38,\"abs_x\":621,\"abs_y\":832}'\u003elimited warranty from\u003cspan bis_size='{\"x\":403,\"y\":570,\"w\":3,\"h\":19,\"abs_x\":1012,\"abs_y\":832}'\u003e \u003c\/span\u003e\u003cspan bis_size='{\"x\":12,\"y\":570,\"w\":537,\"h\":38,\"abs_x\":621,\"abs_y\":832}'\u003ethe date of purchase. \u003cbr bis_size='{\"x\":549,\"y\":570,\"w\":0,\"h\":19,\"abs_x\":1158,\"abs_y\":832}'\u003eSee the table below for more detail.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3 bis_size='{\"x\":12,\"y\":625,\"w\":560,\"h\":22,\"abs_x\":621,\"abs_y\":887}'\u003eSeparately Purchased Parts \u0026amp; Components\u003c\/h3\u003e\n\u003cp bis_size='{\"x\":12,\"y\":659,\"w\":560,\"h\":39,\"abs_x\":621,\"abs_y\":921}'\u003eReplacement parts purchased separately are covered by a three-month (3 months) limited warranty from\u003cspan bis_size='{\"x\":98,\"y\":678,\"w\":3,\"h\":19,\"abs_x\":707,\"abs_y\":940}'\u003e \u003c\/span\u003e\u003cspan bis_size='{\"x\":102,\"y\":678,\"w\":130,\"h\":19,\"abs_x\":711,\"abs_y\":940}'\u003ethe date of purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp bis_size='{\"x\":12,\"y\":714,\"w\":560,\"h\":39,\"abs_x\":621,\"abs_y\":976}'\u003eThis warranty does not cover damage resulting from normal wear and tear, aging, improper installation, or misuse.\u003c\/p\u003e\n\u003cp bis_size='{\"x\":12,\"y\":769,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":1031}'\u003e \u003c\/p\u003e\n\u003ch3 data-end=\"560\" data-start=\"532\" bis_size='{\"x\":12,\"y\":804,\"w\":560,\"h\":22,\"abs_x\":621,\"abs_y\":1066}'\u003e\u003cstrong data-end=\"560\" data-start=\"532\" bis_size='{\"x\":12,\"y\":804,\"w\":203,\"h\":22,\"abs_x\":621,\"abs_y\":1066}'\u003eInspection Upon Delivery\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-end=\"702\" data-start=\"562\" bis_size='{\"x\":12,\"y\":838,\"w\":560,\"h\":39,\"abs_x\":621,\"abs_y\":1100}'\u003ePlease inspect the product immediately upon delivery. If you discover any defects or damage, please contact us within 7 days of receiving the product.\u003c\/p\u003e\n\u003cp data-end=\"924\" data-start=\"704\" bis_size='{\"x\":12,\"y\":893,\"w\":560,\"h\":58,\"abs_x\":621,\"abs_y\":1155}'\u003eFor warranty and after-sales service, please keep your\u003cspan bis_size='{\"x\":341,\"y\":893,\"w\":3,\"h\":19,\"abs_x\":950,\"abs_y\":1155}'\u003e \u003c\/span\u003e\u003cstrong data-end=\"802\" data-start=\"759\" bis_size='{\"x\":12,\"y\":893,\"w\":534,\"h\":38,\"abs_x\":621,\"abs_y\":1155}'\u003eorder confirmation or proof of purchase\u003c\/strong\u003e\u003cspan bis_size='{\"x\":71,\"y\":913,\"w\":3,\"h\":19,\"abs_x\":680,\"abs_y\":1175}'\u003e \u003c\/span\u003eand record the\u003cspan bis_size='{\"x\":165,\"y\":913,\"w\":3,\"h\":19,\"abs_x\":774,\"abs_y\":1175}'\u003e \u003c\/span\u003e\u003cstrong data-end=\"861\" data-start=\"818\" bis_size='{\"x\":169,\"y\":913,\"w\":263,\"h\":19,\"abs_x\":778,\"abs_y\":1175}'\u003eserial number located on the bike frame\u003c\/strong\u003e. This information will be required to process warranty claims.\u003c\/p\u003e\n\u003cp data-end=\"924\" data-start=\"704\" bis_size='{\"x\":12,\"y\":968,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":1230}'\u003e \u003c\/p\u003e\n\u003ch3 data-end=\"924\" data-start=\"704\" bis_size='{\"x\":12,\"y\":1004,\"w\":560,\"h\":22,\"abs_x\":621,\"abs_y\":1266}'\u003e\n\u003cstrong bis_size='{\"x\":12,\"y\":1004,\"w\":221,\"h\":22,\"abs_x\":621,\"abs_y\":1266}'\u003eWarranty Scope \u0026amp; Duration\u003c\/strong\u003e\u003cbr bis_size='{\"x\":233,\"y\":1004,\"w\":0,\"h\":22,\"abs_x\":842,\"abs_y\":1266}'\u003e\n\u003c\/h3\u003e\n\u003ch3 data-section-id=\"1qo44qi\" data-start=\"1002\" data-end=\"1056\" bis_size='{\"x\":12,\"y\":1037,\"w\":560,\"h\":22,\"abs_x\":621,\"abs_y\":1299}'\u003e\u003cspan role=\"text\" bis_size='{\"x\":12,\"y\":1037,\"w\":369,\"h\":22,\"abs_x\":621,\"abs_y\":1299}'\u003eCore Components (Motor \/ Battery \/ Controller)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul bis_size='{\"x\":12,\"y\":1074,\"w\":560,\"h\":58,\"abs_x\":621,\"abs_y\":1336}'\u003e\n\u003cli data-start=\"1059\" data-end=\"1103\" bis_size='{\"x\":52,\"y\":1074,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":1336}'\u003eLumeo 2 \u0026amp; D01 Pro\/ Terrn 2 Pro models: \u003cstrong data-start=\"1081\" data-end=\"1103\" bis_size='{\"x\":306,\"y\":1074,\"w\":132,\"h\":19,\"abs_x\":915,\"abs_y\":1336}'\u003e24 months warranty\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1059\" data-end=\"1103\" bis_size='{\"x\":52,\"y\":1093,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":1355}'\u003eOther models: \u003cstrong data-start=\"1120\" data-end=\"1142\" bis_size='{\"x\":143,\"y\":1093,\"w\":132,\"h\":19,\"abs_x\":752,\"abs_y\":1355}'\u003e12 months warranty\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1059\" data-end=\"1103\" bis_size='{\"x\":52,\"y\":1113,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":1375}'\u003eFinal interpretation rights belong to ECLIO.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ctable bis_size='{\"x\":12,\"y\":1147,\"w\":560,\"h\":1948,\"abs_x\":621,\"abs_y\":1409}'\u003e\n\u003ccolgroup bis_size='{\"x\":15,\"y\":1150,\"w\":554,\"h\":1942,\"abs_x\":624,\"abs_y\":1412}'\u003e\n\u003ccol bis_size='{\"x\":15,\"y\":1150,\"w\":166,\"h\":1942,\"abs_x\":624,\"abs_y\":1412}'\u003e\n\u003ccol bis_size='{\"x\":183,\"y\":1150,\"w\":75,\"h\":1942,\"abs_x\":792,\"abs_y\":1412}'\u003e\n\u003ccol bis_size='{\"x\":261,\"y\":1150,\"w\":307,\"h\":1942,\"abs_x\":870,\"abs_y\":1412}'\u003e\n\u003c\/colgroup\u003e\n\u003ctbody bis_size='{\"x\":15,\"y\":1150,\"w\":554,\"h\":1942,\"abs_x\":624,\"abs_y\":1412}'\u003e\n\u003ctr bis_size='{\"x\":15,\"y\":1150,\"w\":554,\"h\":43,\"abs_x\":624,\"abs_y\":1412}'\u003e\n\u003ctd class=\"et5\" bis_size='{\"x\":15,\"y\":1150,\"w\":166,\"h\":43,\"abs_x\":624,\"abs_y\":1412}'\u003e\u003cstrong bis_size='{\"x\":17,\"y\":1161,\"w\":76,\"h\":19,\"abs_x\":626,\"abs_y\":1423}'\u003eParts Name\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd class=\"et6\" bis_size='{\"x\":183,\"y\":1150,\"w\":75,\"h\":43,\"abs_x\":792,\"abs_y\":1412}'\u003e\u003cstrong bis_size='{\"x\":185,\"y\":1152,\"w\":61,\"h\":38,\"abs_x\":794,\"abs_y\":1414}'\u003eWarranty Period\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd class=\"et5\" bis_size='{\"x\":261,\"y\":1150,\"w\":307,\"h\":43,\"abs_x\":870,\"abs_y\":1412}'\u003e\u003cstrong bis_size='{\"x\":263,\"y\":1161,\"w\":117,\"h\":19,\"abs_x\":872,\"abs_y\":1423}'\u003eWarranty Content\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bis_size='{\"x\":15,\"y\":1195,\"w\":554,\"h\":131,\"abs_x\":624,\"abs_y\":1457}'\u003e\n\u003ctd bis_size='{\"x\":15,\"y\":1195,\"w\":166,\"h\":131,\"abs_x\":624,\"abs_y\":1457}'\u003eFrame\u003c\/td\u003e\n\u003ctd bis_size='{\"x\":183,\"y\":1195,\"w\":75,\"h\":131,\"abs_x\":792,\"abs_y\":1457}'\u003e24 Month\u003c\/td\u003e\n\u003ctd bis_size='{\"x\":261,\"y\":1195,\"w\":307,\"h\":131,\"abs_x\":870,\"abs_y\":1457}'\u003e\n\u003cp data-start=\"2515\" data-end=\"2523\" bis_size='{\"x\":263,\"y\":1197,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":1459}'\u003eCovered:\u003c\/p\u003e\n\u003cul bis_size='{\"x\":263,\"y\":1232,\"w\":303,\"h\":78,\"abs_x\":872,\"abs_y\":1494}'\u003e\n\u003cli data-start=\"2526\" data-end=\"2539\" bis_size='{\"x\":303,\"y\":1232,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":1494}'\u003eDeformation\u003c\/li\u003e\n\u003cli data-start=\"2526\" data-end=\"2539\" bis_size='{\"x\":303,\"y\":1252,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":1514}'\u003eWelding defects\u003c\/li\u003e\n\u003cli data-start=\"2526\" data-end=\"2539\" bis_size='{\"x\":303,\"y\":1272,\"w\":263,\"h\":39,\"abs_x\":912,\"abs_y\":1534}'\u003eStructural cracks due to manufacturing issues\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bis_size='{\"x\":15,\"y\":1329,\"w\":554,\"h\":315,\"abs_x\":624,\"abs_y\":1591}'\u003e\n\u003ctd class=\"et7\" bis_size='{\"x\":15,\"y\":1329,\"w\":166,\"h\":315,\"abs_x\":624,\"abs_y\":1591}'\u003eMotor\u003c\/td\u003e\n\u003ctd rowspan=\"3\" class=\"et8\" bis_size='{\"x\":183,\"y\":1329,\"w\":75,\"h\":669,\"abs_x\":792,\"abs_y\":1591}'\u003e12-24 Month\u003c\/td\u003e\n\u003ctd class=\"et7\" bis_size='{\"x\":261,\"y\":1329,\"w\":307,\"h\":315,\"abs_x\":870,\"abs_y\":1591}'\u003e\n\u003cp data-start=\"1265\" data-end=\"1273\" bis_size='{\"x\":263,\"y\":1331,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":1593}'\u003eCovered\u003cstrong bis_size='{\"x\":314,\"y\":1331,\"w\":3,\"h\":19,\"abs_x\":923,\"abs_y\":1593}'\u003e:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul bis_size='{\"x\":263,\"y\":1366,\"w\":303,\"h\":58,\"abs_x\":872,\"abs_y\":1628}'\u003e\n\u003cli data-start=\"1265\" data-end=\"1273\" bis_size='{\"x\":303,\"y\":1366,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":1628}'\u003eCoil phase loss, burnout\u003c\/li\u003e\n\u003cli data-start=\"1265\" data-end=\"1273\" bis_size='{\"x\":303,\"y\":1386,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":1648}'\u003eMagnet demagnetization or detachment\u003c\/li\u003e\n\u003cli data-start=\"1265\" data-end=\"1273\" bis_size='{\"x\":303,\"y\":1406,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":1668}'\u003eAxle deformation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1366\" data-end=\"1422\" bis_size='{\"x\":263,\"y\":1439,\"w\":303,\"h\":39,\"abs_x\":872,\"abs_y\":1701}'\u003eReplacement available within warranty if not repairable.\u003c\/p\u003e\n\u003cp data-start=\"1424\" data-end=\"1436\" bis_size='{\"x\":263,\"y\":1494,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":1756}'\u003eNot covered:\u003c\/p\u003e\n\u003cul bis_size='{\"x\":263,\"y\":1530,\"w\":303,\"h\":97,\"abs_x\":872,\"abs_y\":1792}'\u003e\n\u003cli data-start=\"1439\" data-end=\"1453\" bis_size='{\"x\":303,\"y\":1530,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":1792}'\u003eWater damage\u003c\/li\u003e\n\u003cli data-start=\"1439\" data-end=\"1453\" bis_size='{\"x\":303,\"y\":1550,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":1812}'\u003eUnauthorized disassembly\/modification\u003c\/li\u003e\n\u003cli data-start=\"1439\" data-end=\"1453\" bis_size='{\"x\":303,\"y\":1569,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":1831}'\u003eCollision, overloading, improper use\u003c\/li\u003e\n\u003cli data-start=\"1439\" data-end=\"1453\" bis_size='{\"x\":303,\"y\":1589,\"w\":263,\"h\":39,\"abs_x\":912,\"abs_y\":1851}'\u003eRim deformation caused by low tire pressure (e.g., hitting potholes)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bis_size='{\"x\":15,\"y\":1646,\"w\":554,\"h\":92,\"abs_x\":624,\"abs_y\":1908}'\u003e\n\u003ctd class=\"et7\" bis_size='{\"x\":15,\"y\":1646,\"w\":166,\"h\":92,\"abs_x\":624,\"abs_y\":1908}'\u003eMotor Hall Sensor \u0026amp; Motor Bearings\u003c\/td\u003e\n\u003ctd class=\"et7\" bis_size='{\"x\":261,\"y\":1646,\"w\":307,\"h\":92,\"abs_x\":870,\"abs_y\":1908}'\u003e\n\u003cp data-start=\"1671\" data-end=\"1679\" bis_size='{\"x\":263,\"y\":1648,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":1910}'\u003eCovered:\u003c\/p\u003e\n\u003cul bis_size='{\"x\":263,\"y\":1684,\"w\":303,\"h\":39,\"abs_x\":872,\"abs_y\":1946}'\u003e\n\u003cli data-start=\"1682\" data-end=\"1703\" bis_size='{\"x\":303,\"y\":1684,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":1946}'\u003eHall sensor burnout\u003c\/li\u003e\n\u003cli data-start=\"1682\" data-end=\"1703\" bis_size='{\"x\":303,\"y\":1703,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":1965}'\u003eBearing noise or damage\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bis_size='{\"x\":15,\"y\":1741,\"w\":554,\"h\":257,\"abs_x\":624,\"abs_y\":2003}'\u003e\n\u003ctd class=\"et7\" bis_size='{\"x\":15,\"y\":1741,\"w\":166,\"h\":257,\"abs_x\":624,\"abs_y\":2003}'\u003eBattery\u003c\/td\u003e\n\u003ctd class=\"et7\" bis_size='{\"x\":261,\"y\":1741,\"w\":307,\"h\":257,\"abs_x\":870,\"abs_y\":2003}'\u003e\n\u003cul bis_size='{\"x\":263,\"y\":1757,\"w\":303,\"h\":78,\"abs_x\":872,\"abs_y\":2019}'\u003e\n\u003cli data-start=\"1776\" data-end=\"1829\" bis_size='{\"x\":303,\"y\":1757,\"w\":263,\"h\":39,\"abs_x\":912,\"abs_y\":2019}'\u003eReplacement within\u003cspan bis_size='{\"x\":424,\"y\":1757,\"w\":3,\"h\":19,\"abs_x\":1033,\"abs_y\":2019}'\u003e \u003c\/span\u003e\u003cstrong data-start=\"1795\" data-end=\"1808\" bis_size='{\"x\":428,\"y\":1757,\"w\":69,\"h\":19,\"abs_x\":1037,\"abs_y\":2019}'\u003e12 months\u003c\/strong\u003e\u003cspan bis_size='{\"x\":498,\"y\":1757,\"w\":3,\"h\":19,\"abs_x\":1107,\"abs_y\":2019}'\u003e \u003c\/span\u003efor quality issues\u003c\/li\u003e\n\u003cli data-start=\"1776\" data-end=\"1829\" bis_size='{\"x\":303,\"y\":1796,\"w\":263,\"h\":39,\"abs_x\":912,\"abs_y\":2058}'\u003eAccessories (lock, casing, charging port, handle) excluded\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1894\" data-end=\"1906\" bis_size='{\"x\":263,\"y\":1849,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":2111}'\u003eNot covered:\u003c\/p\u003e\n\u003cul bis_size='{\"x\":263,\"y\":1885,\"w\":303,\"h\":97,\"abs_x\":872,\"abs_y\":2147}'\u003e\n\u003cli data-start=\"1909\" data-end=\"1923\" bis_size='{\"x\":303,\"y\":1885,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2147}'\u003eWater damage\u003c\/li\u003e\n\u003cli data-start=\"1909\" data-end=\"1923\" bis_size='{\"x\":303,\"y\":1904,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2166}'\u003eOvercharging \/ over-discharging\u003c\/li\u003e\n\u003cli data-start=\"1909\" data-end=\"1923\" bis_size='{\"x\":303,\"y\":1924,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2186}'\u003eNon-original chargers\u003c\/li\u003e\n\u003cli data-start=\"1909\" data-end=\"1923\" bis_size='{\"x\":303,\"y\":1943,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2205}'\u003eUnauthorized disassembly\u003c\/li\u003e\n\u003cli data-start=\"1909\" data-end=\"1923\" bis_size='{\"x\":303,\"y\":1963,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2225}'\u003eCollision or high-temperature exposure\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bis_size='{\"x\":15,\"y\":2001,\"w\":554,\"h\":220,\"abs_x\":624,\"abs_y\":2263}'\u003e\n\u003ctd bis_size='{\"x\":15,\"y\":2001,\"w\":166,\"h\":220,\"abs_x\":624,\"abs_y\":2263}'\u003eController\u003c\/td\u003e\n\u003ctd bis_size='{\"x\":183,\"y\":2001,\"w\":75,\"h\":220,\"abs_x\":792,\"abs_y\":2263}'\u003e12-24 Month\u003c\/td\u003e\n\u003ctd bis_size='{\"x\":261,\"y\":2001,\"w\":307,\"h\":220,\"abs_x\":870,\"abs_y\":2263}'\u003e\n\u003cp data-start=\"2103\" data-end=\"2111\" bis_size='{\"x\":263,\"y\":2003,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":2265}'\u003eCovered:\u003c\/p\u003e\n\u003cul bis_size='{\"x\":263,\"y\":2038,\"w\":303,\"h\":58,\"abs_x\":872,\"abs_y\":2300}'\u003e\n\u003cli data-start=\"2114\" data-end=\"2134\" bis_size='{\"x\":303,\"y\":2038,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2300}'\u003eFunctional failure\u003c\/li\u003e\n\u003cli data-start=\"2114\" data-end=\"2134\" bis_size='{\"x\":303,\"y\":2058,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2320}'\u003eShort circuit\u003c\/li\u003e\n\u003cli data-start=\"2114\" data-end=\"2134\" bis_size='{\"x\":303,\"y\":2077,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2339}'\u003eDrive failure\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2172\" data-end=\"2184\" bis_size='{\"x\":263,\"y\":2111,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":2373}'\u003eNot covered:\u003c\/p\u003e\n\u003cul bis_size='{\"x\":263,\"y\":2147,\"w\":303,\"h\":58,\"abs_x\":872,\"abs_y\":2409}'\u003e\n\u003cli data-start=\"2187\" data-end=\"2201\" bis_size='{\"x\":303,\"y\":2147,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2409}'\u003eWater damage\u003c\/li\u003e\n\u003cli data-start=\"2187\" data-end=\"2201\" bis_size='{\"x\":303,\"y\":2166,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2428}'\u003eModification or rewiring\u003c\/li\u003e\n\u003cli data-start=\"2187\" data-end=\"2201\" bis_size='{\"x\":303,\"y\":2186,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2448}'\u003eCollision or overload\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bis_size='{\"x\":15,\"y\":2223,\"w\":554,\"h\":112,\"abs_x\":624,\"abs_y\":2485}'\u003e\n\u003ctd bis_size='{\"x\":15,\"y\":2223,\"w\":166,\"h\":112,\"abs_x\":624,\"abs_y\":2485}'\u003eCharger\u003c\/td\u003e\n\u003ctd bis_size='{\"x\":183,\"y\":2223,\"w\":75,\"h\":112,\"abs_x\":792,\"abs_y\":2485}'\u003e6-Month\u003c\/td\u003e\n\u003ctd bis_size='{\"x\":261,\"y\":2223,\"w\":307,\"h\":112,\"abs_x\":870,\"abs_y\":2485}'\u003e\n\u003cp data-start=\"2293\" data-end=\"2301\" bis_size='{\"x\":263,\"y\":2225,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":2487}'\u003eCovered:\u003c\/p\u003e\n\u003cul bis_size='{\"x\":263,\"y\":2261,\"w\":303,\"h\":58,\"abs_x\":872,\"abs_y\":2523}'\u003e\n\u003cli data-start=\"2304\" data-end=\"2322\" bis_size='{\"x\":303,\"y\":2261,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2523}'\u003eCharging failure\u003c\/li\u003e\n\u003cli data-start=\"2304\" data-end=\"2322\" bis_size='{\"x\":303,\"y\":2281,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2543}'\u003eOverheating\u003c\/li\u003e\n\u003cli data-start=\"2304\" data-end=\"2322\" bis_size='{\"x\":303,\"y\":2300,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2562}'\u003eFunctional defects\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bis_size='{\"x\":15,\"y\":2338,\"w\":554,\"h\":112,\"abs_x\":624,\"abs_y\":2600}'\u003e\n\u003ctd bis_size='{\"x\":15,\"y\":2338,\"w\":166,\"h\":112,\"abs_x\":624,\"abs_y\":2600}'\u003eDisplay \u0026amp; Throttle\u003cbr bis_size='{\"x\":129,\"y\":2384,\"w\":0,\"h\":19,\"abs_x\":738,\"abs_y\":2646}'\u003e\n\u003c\/td\u003e\n\u003ctd bis_size='{\"x\":183,\"y\":2338,\"w\":75,\"h\":112,\"abs_x\":792,\"abs_y\":2600}'\u003e6-Month\u003c\/td\u003e\n\u003ctd bis_size='{\"x\":261,\"y\":2338,\"w\":307,\"h\":112,\"abs_x\":870,\"abs_y\":2600}'\u003e\n\u003cp bis_size='{\"x\":263,\"y\":2340,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":2602}'\u003e\u003cspan bis_size='{\"x\":263,\"y\":2340,\"w\":196,\"h\":19,\"abs_x\":872,\"abs_y\":2602}'\u003ePhysical damage is not covered.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul bis_size='{\"x\":263,\"y\":2375,\"w\":303,\"h\":58,\"abs_x\":872,\"abs_y\":2637}'\u003e\n\u003cli data-start=\"2420\" data-end=\"2432\" bis_size='{\"x\":303,\"y\":2375,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2637}'\u003e\u003cspan bis_size='{\"x\":303,\"y\":2375,\"w\":242,\"h\":19,\"abs_x\":912,\"abs_y\":2637}'\u003eBlack screen, freezing, or display issues.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-start=\"2420\" data-end=\"2432\" bis_size='{\"x\":303,\"y\":2395,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2657}'\u003eFunctional failure\u003c\/li\u003e\n\u003cli data-start=\"2420\" data-end=\"2432\" bis_size='{\"x\":303,\"y\":2415,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2677}'\u003eDamage upon arrival\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bis_size='{\"x\":15,\"y\":2452,\"w\":554,\"h\":131,\"abs_x\":624,\"abs_y\":2714}'\u003e\n\u003ctd class=\"et7\" bis_size='{\"x\":15,\"y\":2452,\"w\":166,\"h\":131,\"abs_x\":624,\"abs_y\":2714}'\u003e\n\u003cp class=\"MsoNormal\" bis_size='{\"x\":17,\"y\":2481,\"w\":162,\"h\":58,\"abs_x\":626,\"abs_y\":2743}'\u003e\u003cspan bis_size='{\"x\":17,\"y\":2481,\"w\":131,\"h\":58,\"abs_x\":626,\"abs_y\":2743}'\u003eRear Fork, Front Fork, Wheels, Handlebars, Stem, Seat Post\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"et14\" bis_size='{\"x\":183,\"y\":2452,\"w\":75,\"h\":131,\"abs_x\":792,\"abs_y\":2714}'\u003e12-Month\u003c\/td\u003e\n\u003ctd class=\"et7\" bis_size='{\"x\":261,\"y\":2452,\"w\":307,\"h\":131,\"abs_x\":870,\"abs_y\":2714}'\u003e\n\u003cp data-start=\"2515\" data-end=\"2523\" bis_size='{\"x\":263,\"y\":2454,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":2716}'\u003eCovered:\u003c\/p\u003e\n\u003cul bis_size='{\"x\":263,\"y\":2490,\"w\":303,\"h\":78,\"abs_x\":872,\"abs_y\":2752}'\u003e\n\u003cli data-start=\"2526\" data-end=\"2539\" bis_size='{\"x\":303,\"y\":2490,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2752}'\u003eDeformation\u003c\/li\u003e\n\u003cli data-start=\"2526\" data-end=\"2539\" bis_size='{\"x\":303,\"y\":2509,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2771}'\u003eWelding defects\u003c\/li\u003e\n\u003cli data-start=\"2526\" data-end=\"2539\" bis_size='{\"x\":303,\"y\":2529,\"w\":263,\"h\":39,\"abs_x\":912,\"abs_y\":2791}'\u003eStructural cracks due to manufacturing issues\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bis_size='{\"x\":15,\"y\":2586,\"w\":554,\"h\":265,\"abs_x\":624,\"abs_y\":2848}'\u003e\n\u003ctd class=\"et7\" bis_size='{\"x\":15,\"y\":2586,\"w\":166,\"h\":265,\"abs_x\":624,\"abs_y\":2848}'\u003e\n\u003cp class=\"MsoNormal\" bis_size='{\"x\":17,\"y\":2588,\"w\":162,\"h\":39,\"abs_x\":626,\"abs_y\":2850}'\u003e\u003cspan bis_size='{\"x\":17,\"y\":2588,\"w\":152,\"h\":38,\"abs_x\":626,\"abs_y\":2850}'\u003e\u003cstrong bis_size='{\"x\":17,\"y\":2588,\"w\":152,\"h\":38,\"abs_x\":626,\"abs_y\":2850}'\u003eElectrical \u0026amp; Mechanical Parts\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-end=\"2825\" data-start=\"2816\" bis_size='{\"x\":17,\"y\":2643,\"w\":162,\"h\":19,\"abs_x\":626,\"abs_y\":2905}'\u003eIncludes:\u003c\/p\u003e\n\u003cul bis_size='{\"x\":17,\"y\":2679,\"w\":162,\"h\":156,\"abs_x\":626,\"abs_y\":2941}'\u003e\n\u003cli data-end=\"2866\" data-start=\"2828\" bis_size='{\"x\":57,\"y\":2679,\"w\":122,\"h\":39,\"abs_x\":666,\"abs_y\":2941}'\u003eCables, switches, locks, horn, alarm\u003c\/li\u003e\n\u003cli data-end=\"2866\" data-start=\"2828\" bis_size='{\"x\":57,\"y\":2718,\"w\":122,\"h\":58,\"abs_x\":666,\"abs_y\":2980}'\u003eBrake levers, throttle, kickstand lock\u003c\/li\u003e\n\u003cli data-end=\"2866\" data-start=\"2828\" bis_size='{\"x\":57,\"y\":2777,\"w\":122,\"h\":58,\"abs_x\":666,\"abs_y\":3039}'\u003eShock absorbers, stands, disc brakes, crankset\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003ctd rowspan=\"2\" class=\"et15\" bis_size='{\"x\":183,\"y\":2586,\"w\":75,\"h\":506,\"abs_x\":792,\"abs_y\":2848}'\u003e6-Month\u003c\/td\u003e\n\u003ctd class=\"et7\" bis_size='{\"x\":261,\"y\":2586,\"w\":307,\"h\":265,\"abs_x\":870,\"abs_y\":2848}'\u003e\n\u003cp data-end=\"2970\" data-start=\"2962\" bis_size='{\"x\":263,\"y\":2620,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":2882}'\u003eCovered:\u003c\/p\u003e\n\u003cul bis_size='{\"x\":263,\"y\":2656,\"w\":303,\"h\":39,\"abs_x\":872,\"abs_y\":2918}'\u003e\n\u003cli data-end=\"3008\" data-start=\"2973\" bis_size='{\"x\":303,\"y\":2656,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2918}'\u003eFunctional failure is not repairable\u003c\/li\u003e\n\u003cli data-end=\"3008\" data-start=\"2973\" bis_size='{\"x\":303,\"y\":2676,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":2938}'\u003eWelding failure, deformation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"3055\" data-start=\"3043\" bis_size='{\"x\":263,\"y\":2709,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":2971}'\u003eNot covered:\u003c\/p\u003e\n\u003cul bis_size='{\"x\":263,\"y\":2745,\"w\":303,\"h\":58,\"abs_x\":872,\"abs_y\":3007}'\u003e\n\u003cli data-end=\"3097\" data-start=\"3058\" bis_size='{\"x\":303,\"y\":2745,\"w\":263,\"h\":19,\"abs_x\":912,\"abs_y\":3007}'\u003eHuman damage (collision\/modification)\u003c\/li\u003e\n\u003cli data-end=\"3097\" data-start=\"3058\" bis_size='{\"x\":303,\"y\":2764,\"w\":263,\"h\":39,\"abs_x\":912,\"abs_y\":3026}'\u003e\u003cstrong bis_size='{\"x\":303,\"y\":2764,\"w\":223,\"h\":38,\"abs_x\":912,\"abs_y\":3026}'\u003eWarranty valid within 7 days after delivery confirmation\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bis_size='{\"x\":15,\"y\":2854,\"w\":554,\"h\":238,\"abs_x\":624,\"abs_y\":3116}'\u003e\n\u003ctd class=\"et7\" bis_size='{\"x\":15,\"y\":2854,\"w\":166,\"h\":238,\"abs_x\":624,\"abs_y\":3116}'\u003e\n\u003cp class=\"MsoNormal\" bis_size='{\"x\":17,\"y\":2891,\"w\":162,\"h\":19,\"abs_x\":626,\"abs_y\":3153}'\u003e\u003cspan bis_size='{\"x\":17,\"y\":2891,\"w\":151,\"h\":19,\"abs_x\":626,\"abs_y\":3153}'\u003e\u003cstrong bis_size='{\"x\":17,\"y\":2891,\"w\":151,\"h\":19,\"abs_x\":626,\"abs_y\":3153}'\u003eCosmetic \u0026amp; Wear Parts\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-end=\"3221\" data-start=\"3212\" bis_size='{\"x\":17,\"y\":2927,\"w\":162,\"h\":19,\"abs_x\":626,\"abs_y\":3189}'\u003eIncludes:\u003c\/p\u003e\n\u003cul bis_size='{\"x\":17,\"y\":2962,\"w\":162,\"h\":78,\"abs_x\":626,\"abs_y\":3224}'\u003e\n\u003cli data-end=\"3261\" data-start=\"3224\" bis_size='{\"x\":57,\"y\":2962,\"w\":122,\"h\":39,\"abs_x\":666,\"abs_y\":3224}'\u003ePainted parts, plated parts\u003c\/li\u003e\n\u003cli data-end=\"3261\" data-start=\"3224\" bis_size='{\"x\":57,\"y\":3002,\"w\":122,\"h\":39,\"abs_x\":666,\"abs_y\":3264}'\u003esaddle tires, racks, mirrors\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003ctd class=\"et7\" bis_size='{\"x\":261,\"y\":2854,\"w\":307,\"h\":238,\"abs_x\":870,\"abs_y\":3116}'\u003e\n\u003cp bis_size='{\"x\":263,\"y\":2856,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":3118}'\u003eCovered:\u003c\/p\u003e\n\u003cp bis_size='{\"x\":263,\"y\":2891,\"w\":303,\"h\":58,\"abs_x\":872,\"abs_y\":3153}'\u003eIncluding large-area paint peeling (≥1 cm²), color fading, bubbling, cracking, seam separation, or breakage.\u003c\/p\u003e\n\u003cul bis_size='{\"x\":263,\"y\":2966,\"w\":303,\"h\":39,\"abs_x\":872,\"abs_y\":3228}'\u003e\n\u003cli bis_size='{\"x\":303,\"y\":2966,\"w\":263,\"h\":39,\"abs_x\":912,\"abs_y\":3228}'\u003e\u003cstrong bis_size='{\"x\":303,\"y\":2966,\"w\":223,\"h\":38,\"abs_x\":912,\"abs_y\":3228}'\u003eWarranty valid within 7 days after delivery confirmation\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp bis_size='{\"x\":263,\"y\":3019,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":3281}'\u003e \u003c\/p\u003e\n\u003cp bis_size='{\"x\":263,\"y\":3055,\"w\":303,\"h\":19,\"abs_x\":872,\"abs_y\":3317}'\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp bis_size='{\"x\":12,\"y\":3095,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":3357}'\u003e \u003c\/p\u003e\n\u003ch2 data-end=\"3395\" data-start=\"3365\" data-section-id=\"bm96jq\" bis_size='{\"x\":12,\"y\":3131,\"w\":560,\"h\":29,\"abs_x\":621,\"abs_y\":3393}'\u003e\u003cspan role=\"text\" bis_size='{\"x\":12,\"y\":3131,\"w\":259,\"h\":28,\"abs_x\":621,\"abs_y\":3393}'\u003e\u003cstrong data-end=\"3395\" data-start=\"3368\" bis_size='{\"x\":12,\"y\":3131,\"w\":259,\"h\":28,\"abs_x\":621,\"abs_y\":3393}'\u003eNon-Warranty Situations\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp data-end=\"3424\" data-start=\"3397\" bis_size='{\"x\":12,\"y\":3171,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":3433}'\u003eWarranty will NOT apply if:\u003c\/p\u003e\n\u003col data-end=\"3742\" data-start=\"3426\" bis_size='{\"x\":12,\"y\":3207,\"w\":560,\"h\":331,\"abs_x\":621,\"abs_y\":3469}'\u003e\n\u003cli data-end=\"3458\" data-start=\"3426\" data-section-id=\"w748g6\" bis_size='{\"x\":52,\"y\":3207,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":3469}'\u003e\n\u003cp data-end=\"3458\" data-start=\"3429\" bis_size='{\"x\":52,\"y\":3207,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":3469}'\u003eClaims made after the expiration of the specified warranty period or outside the defined warranty scope shall be deemed ineligible for warranty service\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3498\" data-start=\"3459\" data-section-id=\"9nls6z\" bis_size='{\"x\":52,\"y\":3262,\"w\":520,\"h\":97,\"abs_x\":661,\"abs_y\":3524}'\u003e\n\u003cp data-end=\"3498\" data-start=\"3462\" bis_size='{\"x\":52,\"y\":3262,\"w\":520,\"h\":97,\"abs_x\":661,\"abs_y\":3524}'\u003eStandard parts and decorative items such as oil tubes, brake pads, motor end covers, screws and nuts, as well as wear-and-tear parts and consumables like pedal covers, are subject to the warranty terms listed in the table above. Any claims beyond the specified warranty period or scope will be considered outside of warranty service\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3553\" data-start=\"3499\" data-section-id=\"blg7at\" bis_size='{\"x\":52,\"y\":3376,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":3638}'\u003e\n\u003cp data-end=\"3553\" data-start=\"3502\" bis_size='{\"x\":52,\"y\":3376,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":3638}'\u003eNo valid proof of purchase (invoice\/order record)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3581\" data-start=\"3554\" data-section-id=\"5g1a8s\" bis_size='{\"x\":52,\"y\":3411,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":3673}'\u003e\n\u003cp data-end=\"3581\" data-start=\"3557\" bis_size='{\"x\":52,\"y\":3411,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":3673}'\u003ePromotional\/free items\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3634\" data-start=\"3582\" data-section-id=\"1caj22q\" bis_size='{\"x\":52,\"y\":3447,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":3709}'\u003e\n\u003cp data-end=\"3634\" data-start=\"3585\" bis_size='{\"x\":52,\"y\":3447,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":3709}'\u003eSubjective issues (noise level, softness, etc.)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3701\" data-start=\"3635\" data-section-id=\"1rs356k\" bis_size='{\"x\":52,\"y\":3482,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":3744}'\u003e\n\u003cp data-end=\"3701\" data-start=\"3638\" bis_size='{\"x\":52,\"y\":3482,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":3744}'\u003eForce majeure (earthquake, flood, lightning, chemical damage)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3742\" data-start=\"3702\" data-section-id=\"yq1abi\" bis_size='{\"x\":52,\"y\":3518,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":3780}'\u003e\n\u003cp data-end=\"3742\" data-start=\"3705\" bis_size='{\"x\":52,\"y\":3518,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":3780}'\u003eUnauthorized repair or modification\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp bis_size='{\"x\":12,\"y\":3554,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":3816}'\u003e \u003c\/p\u003e\n\u003ch2 data-section-id=\"xxl7d9\" data-start=\"3749\" data-end=\"3789\" bis_size='{\"x\":12,\"y\":3589,\"w\":560,\"h\":29,\"abs_x\":621,\"abs_y\":3851}'\u003e\u003cspan role=\"text\" bis_size='{\"x\":12,\"y\":3589,\"w\":347,\"h\":28,\"abs_x\":621,\"abs_y\":3851}'\u003e\u003cstrong data-start=\"3752\" data-end=\"3789\" bis_size='{\"x\":12,\"y\":3589,\"w\":347,\"h\":28,\"abs_x\":621,\"abs_y\":3851}'\u003eBattery Policy (Additional Terms)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp data-start=\"65\" data-end=\"123\" bis_size='{\"x\":12,\"y\":3629,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":3891}'\u003e\u003cstrong data-start=\"65\" data-end=\"121\" bis_size='{\"x\":12,\"y\":3629,\"w\":373,\"h\":19,\"abs_x\":621,\"abs_y\":3891}'\u003eWarranty Coverage (Non-Human-Caused Quality Issues):\u003c\/strong\u003e\u003c\/p\u003e\n\u003col data-start=\"124\" data-end=\"567\" bis_size='{\"x\":12,\"y\":3665,\"w\":560,\"h\":185,\"abs_x\":621,\"abs_y\":3927}'\u003e\n\u003cli data-section-id=\"l62wu6\" data-start=\"124\" data-end=\"240\" bis_size='{\"x\":52,\"y\":3665,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":3927}'\u003e\n\u003cp data-start=\"127\" data-end=\"240\" bis_size='{\"x\":52,\"y\":3665,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":3927}'\u003eRapid battery capacity degradation caused by cell manufacturing defects (beyond natural degradation standards).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"ly9aiv\" data-start=\"241\" data-end=\"378\" bis_size='{\"x\":52,\"y\":3720,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":3982}'\u003e\n\u003cp data-start=\"244\" data-end=\"378\" bis_size='{\"x\":52,\"y\":3720,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":3982}'\u003eBMS malfunctions resulting in inability to charge\/discharge or failure of overcharge\/over-discharge protection (non-modified units).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"10ku1gt\" data-start=\"379\" data-end=\"463\" bis_size='{\"x\":52,\"y\":3775,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4037}'\u003e\n\u003cp data-start=\"382\" data-end=\"463\" bis_size='{\"x\":52,\"y\":3775,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4037}'\u003ePoor contact due to quality issues with factory wiring harnesses or connectors.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"s7mae8\" data-start=\"464\" data-end=\"567\" bis_size='{\"x\":52,\"y\":3811,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4073}'\u003e\n\u003cp data-start=\"467\" data-end=\"567\" bis_size='{\"x\":52,\"y\":3811,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4073}'\u003eCracking of the casing caused by manufacturing defects (not due to compression, impact, or drops).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp data-start=\"569\" data-end=\"594\" bis_size='{\"x\":12,\"y\":3866,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":4128}'\u003e\u003cstrong data-start=\"569\" data-end=\"592\" bis_size='{\"x\":12,\"y\":3866,\"w\":131,\"h\":19,\"abs_x\":621,\"abs_y\":4128}'\u003eReplacement Policy:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col data-start=\"595\" data-end=\"858\" bis_size='{\"x\":12,\"y\":3902,\"w\":560,\"h\":110,\"abs_x\":621,\"abs_y\":4164}'\u003e\n\u003cli data-section-id=\"1wi7f2q\" data-start=\"595\" data-end=\"683\" bis_size='{\"x\":52,\"y\":3902,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4164}'\u003e\n\u003cp data-start=\"598\" data-end=\"683\" bis_size='{\"x\":52,\"y\":3902,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4164}'\u003eDirect replacement within the warranty period if the issue meets coverage criteria.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"r3nd8b\" data-start=\"684\" data-end=\"773\" bis_size='{\"x\":52,\"y\":3937,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4199}'\u003e\n\u003cp data-start=\"687\" data-end=\"773\" bis_size='{\"x\":52,\"y\":3937,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4199}'\u003eReplacement if a repair has been attempted two or more times but the fault persists.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1ytuh9q\" data-start=\"774\" data-end=\"858\" bis_size='{\"x\":52,\"y\":3992,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4254}'\u003e\n\u003cp data-start=\"777\" data-end=\"858\" bis_size='{\"x\":52,\"y\":3992,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4254}'\u003eImmediate replacement in the case of safety failures (fire, smoke, or leakage).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp data-start=\"67\" data-end=\"92\" bis_size='{\"x\":12,\"y\":4028,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":4290}'\u003e\u003cstrong data-start=\"67\" data-end=\"90\" bis_size='{\"x\":12,\"y\":4028,\"w\":123,\"h\":19,\"abs_x\":621,\"abs_y\":4290}'\u003eBattery Exclusions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col data-start=\"93\" data-end=\"922\" bis_size='{\"x\":12,\"y\":4064,\"w\":560,\"h\":402,\"abs_x\":621,\"abs_y\":4326}'\u003e\n\u003cli data-section-id=\"64jmq\" data-start=\"93\" data-end=\"162\" bis_size='{\"x\":52,\"y\":4064,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4326}'\u003e\n\u003cp data-start=\"96\" data-end=\"162\" bis_size='{\"x\":52,\"y\":4064,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4326}'\u003eBeyond the warranty period or exceeding the maximum cycle count.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"jy5xw2\" data-start=\"163\" data-end=\"269\" bis_size='{\"x\":52,\"y\":4099,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4361}'\u003e\n\u003cp data-start=\"166\" data-end=\"269\" bis_size='{\"x\":52,\"y\":4099,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4361}'\u003eDisassembly, drilling, welding, modification, or replacement of non-original cells, BMS, or chargers.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"g72rty\" data-start=\"270\" data-end=\"371\" bis_size='{\"x\":52,\"y\":4154,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4416}'\u003e\n\u003cp data-start=\"273\" data-end=\"371\" bis_size='{\"x\":52,\"y\":4154,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4416}'\u003eWater ingress due to immersion, heavy rain, or riding in water (beyond the specified IP rating).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"osx0al\" data-start=\"372\" data-end=\"443\" bis_size='{\"x\":52,\"y\":4209,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4471}'\u003e\n\u003cp data-start=\"375\" data-end=\"443\" bis_size='{\"x\":52,\"y\":4209,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4471}'\u003eDamage caused by impact, compression, fire, or chemical corrosion.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1ei1ahy\" data-start=\"444\" data-end=\"553\" bis_size='{\"x\":52,\"y\":4245,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4507}'\u003e\n\u003cp data-start=\"447\" data-end=\"553\" bis_size='{\"x\":52,\"y\":4245,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4507}'\u003eUse of non-original or non-compliant chargers, or charging outside the temperature range (\u0026lt;0°C \/ \u0026gt;45°C).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"zogqxk\" data-start=\"554\" data-end=\"663\" bis_size='{\"x\":52,\"y\":4300,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4562}'\u003e\n\u003cp data-start=\"557\" data-end=\"663\" bis_size='{\"x\":52,\"y\":4300,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4562}'\u003eFailure to follow maintenance instructions; long-term storage with low charge (\u0026lt;20%) exceeding 3 months.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"yclhmr\" data-start=\"664\" data-end=\"767\" bis_size='{\"x\":52,\"y\":4355,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4617}'\u003e\n\u003cp data-start=\"667\" data-end=\"767\" bis_size='{\"x\":52,\"y\":4355,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":4617}'\u003eForce majeure events (earthquake, flood, etc.) or secondary damage caused by unauthorized repairs.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"19hl7o0\" data-start=\"768\" data-end=\"851\" bis_size='{\"x\":52,\"y\":4411,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4673}'\u003e\n\u003cp data-start=\"771\" data-end=\"851\" bis_size='{\"x\":52,\"y\":4411,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4673}'\u003eScratches on the casing or normal capacity degradation within standard limits.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"7qzhow\" data-start=\"852\" data-end=\"922\" bis_size='{\"x\":52,\"y\":4446,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4708}'\u003e\n\u003cp data-start=\"855\" data-end=\"922\" bis_size='{\"x\":52,\"y\":4446,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":4708}'\u003eMissing battery SN, lack of order proof, or SN tampering\/removal.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp bis_size='{\"x\":12,\"y\":4482,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":4744}'\u003e \u003c\/p\u003e\n\u003cp data-start=\"67\" data-end=\"104\" bis_size='{\"x\":12,\"y\":4517,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":4779}'\u003e\u003cstrong data-start=\"67\" data-end=\"102\" bis_size='{\"x\":12,\"y\":4517,\"w\":211,\"h\":19,\"abs_x\":621,\"abs_y\":4779}'\u003eRegarding Delivery and Receipt:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col data-start=\"105\" data-end=\"870\" bis_size='{\"x\":12,\"y\":4553,\"w\":560,\"h\":211,\"abs_x\":621,\"abs_y\":4815}'\u003e\n\u003cli data-section-id=\"1y9zwju\" data-start=\"105\" data-end=\"399\" bis_size='{\"x\":52,\"y\":4553,\"w\":520,\"h\":78,\"abs_x\":661,\"abs_y\":4815}'\u003e\n\u003cp data-start=\"108\" data-end=\"399\" bis_size='{\"x\":52,\"y\":4553,\"w\":520,\"h\":78,\"abs_x\":661,\"abs_y\":4815}'\u003eUpon receiving the package, please carefully inspect the product and its packaging. If you find severe damage to the outer packaging or the product itself, take photos as evidence and immediately contact our online customer service for verification. We will handle the issue appropriately.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"2igzrs\" data-start=\"401\" data-end=\"870\" bis_size='{\"x\":52,\"y\":4647,\"w\":520,\"h\":117,\"abs_x\":661,\"abs_y\":4909}'\u003e\n\u003cp data-start=\"404\" data-end=\"870\" bis_size='{\"x\":52,\"y\":4647,\"w\":520,\"h\":117,\"abs_x\":661,\"abs_y\":4909}'\u003eOur company conducts multiple inspections to ensure products meet quality standards before shipment. However, minor scratches, scuffs, or small dents that may occur during transportation cannot be considered valid reasons for returns or exchanges due to product quality. Please contact customer service promptly to resolve any issues. If the casing is severely damaged, affecting appearance or riding safety, please contact customer service for further assistance.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp bis_size='{\"x\":12,\"y\":4781,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":5043}'\u003e \u003c\/p\u003e\n\u003cp data-start=\"79\" data-end=\"107\" bis_size='{\"x\":12,\"y\":4817,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":5079}'\u003e\u003cstrong data-start=\"79\" data-end=\"105\" bis_size='{\"x\":12,\"y\":4817,\"w\":139,\"h\":19,\"abs_x\":621,\"abs_y\":5079}'\u003eUser Responsibilities:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col data-start=\"108\" data-end=\"768\" bis_size='{\"x\":12,\"y\":4852,\"w\":560,\"h\":224,\"abs_x\":621,\"abs_y\":5114}'\u003e\n\u003cli data-section-id=\"1xsuml3\" data-start=\"108\" data-end=\"270\" bis_size='{\"x\":52,\"y\":4852,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":5114}'\u003e\n\u003cp data-start=\"111\" data-end=\"270\" bis_size='{\"x\":52,\"y\":4852,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":5114}'\u003eUsers must maintain the E-BIKE according to the instructions in the manual, including regular checks of the battery, motor, brakes, gears, and tire pressure.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1l5pmtx\" data-start=\"271\" data-end=\"454\" bis_size='{\"x\":52,\"y\":4907,\"w\":520,\"h\":58,\"abs_x\":661,\"abs_y\":5169}'\u003e\n\u003cp data-start=\"274\" data-end=\"454\" bis_size='{\"x\":52,\"y\":4907,\"w\":520,\"h\":58,\"abs_x\":661,\"abs_y\":5169}'\u003eUsers must operate the E-BIKE correctly as instructed, avoiding overloading, prolonged high-intensity use, or risky riding behaviors that could cause accidents or product damage.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"18e7c2j\" data-start=\"455\" data-end=\"609\" bis_size='{\"x\":52,\"y\":4982,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":5244}'\u003e\n\u003cp data-start=\"458\" data-end=\"609\" bis_size='{\"x\":52,\"y\":4982,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":5244}'\u003eAvoid using the E-BIKE in extreme weather conditions such as heavy rain, snow, or typhoons, and prevent improper storage that may damage the product.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1pi0au5\" data-start=\"610\" data-end=\"768\" bis_size='{\"x\":52,\"y\":5037,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":5299}'\u003e\n\u003cp data-start=\"613\" data-end=\"768\" bis_size='{\"x\":52,\"y\":5037,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":5299}'\u003eCarefully read the user manual to understand detailed maintenance and usage instructions, ensuring your E-BIKE remains in optimal condition at all times.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp data-start=\"52\" data-end=\"74\" bis_size='{\"x\":12,\"y\":5092,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":5354}'\u003e\u003cstrong data-start=\"52\" data-end=\"72\" bis_size='{\"x\":12,\"y\":5092,\"w\":113,\"h\":19,\"abs_x\":621,\"abs_y\":5354}'\u003eImportant Notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col data-start=\"75\" data-end=\"366\" bis_size='{\"x\":12,\"y\":5128,\"w\":560,\"h\":74,\"abs_x\":621,\"abs_y\":5390}'\u003e\n\u003cli data-section-id=\"ww43ya\" data-start=\"75\" data-end=\"173\" bis_size='{\"x\":52,\"y\":5128,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":5390}'\u003e\n\u003cp data-start=\"78\" data-end=\"173\" bis_size='{\"x\":52,\"y\":5128,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":5390}'\u003ePlease keep your purchase records properly, as they are required to receive warranty service.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1x89tsj\" data-start=\"174\" data-end=\"263\" bis_size='{\"x\":52,\"y\":5183,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":5445}'\u003e\n\u003cp data-start=\"177\" data-end=\"263\" bis_size='{\"x\":52,\"y\":5183,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":5445}'\u003eThis warranty policy applies only to the original purchaser and is non-transferable.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp bis_size='{\"x\":12,\"y\":5219,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":5481}'\u003e \u003c\/p\u003e\n\u003col bis_size='{\"x\":12,\"y\":5254,\"w\":560,\"h\":0,\"abs_x\":621,\"abs_y\":5516}'\u003e\u003c\/ol\u003e\n\u003ch3 data-start=\"3366\" data-end=\"3399\" bis_size='{\"x\":12,\"y\":5254,\"w\":560,\"h\":22,\"abs_x\":621,\"abs_y\":5516}'\u003eWarranty Claim Process\u003c\/h3\u003e\n\u003col bis_size='{\"x\":12,\"y\":5291,\"w\":560,\"h\":137,\"abs_x\":621,\"abs_y\":5553}'\u003e\n\u003cli data-start=\"3404\" data-end=\"3485\" bis_size='{\"x\":52,\"y\":5291,\"w\":520,\"h\":39,\"abs_x\":661,\"abs_y\":5553}'\u003eProvide your order number, serial number, a description of the issue, and the photo\/ video evidence.\u003c\/li\u003e\n\u003cli data-start=\"3489\" data-end=\"3555\" bis_size='{\"x\":52,\"y\":5331,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":5593}'\u003eOur team will verify whether the issue is covered under warranty.\u003c\/li\u003e\n\u003cli data-start=\"3559\" data-end=\"3654\" bis_size='{\"x\":52,\"y\":5350,\"w\":520,\"h\":19,\"abs_x\":661,\"abs_y\":5612}'\u003eIf approved, we will arrange replacement parts or repairs.\u003c\/li\u003e\n\u003cli data-start=\"3658\" data-end=\"3750\" bis_size='{\"x\":52,\"y\":5370,\"w\":520,\"h\":58,\"abs_x\":661,\"abs_y\":5632}'\u003eTo be eligible for reimbursement of third-party repair costs, customers must obtain our prior approval before proceeding with any such service. Repairs carried out without our knowledge or consent will not be reimbursed under the warranty.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp bis_size='{\"x\":12,\"y\":5443,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":5705}'\u003e \u003c\/p\u003e\n\u003cp bis_size='{\"x\":12,\"y\":5478,\"w\":560,\"h\":19,\"abs_x\":621,\"abs_y\":5740}'\u003eIf you have any questions, please contact Eclio Customer Service support@ecliogo.com\u003c\/p\u003e","brand":"EVDirtBikes","offers":[{"title":"White","offer_id":48562505547981,"sku":null,"price":2599.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0650\/4149\/8317\/files\/1-D01PRO.png?v=1777449935","url":"https:\/\/evdirtbikes.com\/products\/eclio-terrn-2-pro-off-road-electric-bike","provider":"EVDirtBikes","version":"1.0","type":"link"}